Personal data protection

GDPR

GDPR and Alvolia

Effective Date: 18th April 2018. This page replaces previous versions of GDPR and Alvolia page.

We're taking serious steps in order to be compliant with General Data Protection Regulation (GDPR) effective on 25th May 2018.

1. INITIAL PROVISIONS

Riešenia spol, s.r.o., Business Identification Number. 35948345, with its registered office at Mestská 10, 831 04 Bratislava, Slovakia, registered in the Commercial Register maintained by the County Court in Bratislava, Section Sro, Insert 37036/B (“Riešenia” or “Alvolia” or “we” ) as the controller is committed to protecting the personal data of its customers (and the personal data of their clients) in accordance with applicable data protection legislation. This Privacy Policy describes how Alvolia collects, processes and protects the personal data of its customers during visits to our websites at the domain Alvolia.com (“our websites”) and/or when using our Services.

The provisions of this Alvolia Privacy Policy shall apply from the Effective Date stated above.

Capitalised words not defined in this Privacy Policy shall have the meaning ascribed to such words in the General Terms and Conditions.

2. DATA COLLECTION AND STORAGE

Our platform respects right to be not tracked in general and to not collect any data related to marketing activities, analytics and research. In case of allowed tracking we create tracking cookies (beacons) for 3 years:

  • on behalf of domain Alvolia.com (system cookie) which is used for analytics and research activities,
  • on behalf of customer domain wich is used for marketing, analytics and research activities.
Association between system cookie and customer's cookie is strictly uni-directional and there is no option to derive system cookie from customer cookie.

Data collected by our platform:
Type Purpose Marketing Analytics & Research
URL of impression/visit Identification of interaction on web Remarketing and retargeting Web analytics & Research
Datetime of action
(visit, impression, web interaction, ...)
Identification of interaction on web Analytics & research  
IP address of customer Gelocation of visitor Gelocation for marketing activities and location based ads Geo analysis of visitors / customers for better understanding and customer research and performance optimization
User-Agent (UA) identifier Identification web browser Analytics and research  

3. YOUR RIGHTS BASED ON GDPR

The right to be informed

We want to be as trasparent as possible. On this page, we provide comprehensive overview of our data activities.
We made simple single purpose page where you cant find whether we collect data about you as a web entity.
For full data collection log, go to GDPR Data Info and fill in form.
In case of any further questions, privacy contact: [email protected]
Full data log is created withing next 30 days and sent to provided email address.

The right of access

You have the right to access all collected data on behalf of currently opened web browser.
Please go and fill in form on our GDPR Data Info.
We will send you data collection log in next 30 days as it would be processed.

The right to rectification

We collect data as is and as provided by our partners (customers who use our data platform).
In case you find any inaccurancy in our tracked data about you, please, fill in form for rectification.
We need at most 30 days to process your request.

The right to erasure

The right to be erased implies the option to completely remove history of tracked data with future implication from our system.
Data removal is done on request from data removal form.
We need at most 30 days in order to process your request.

The right to restrict processing

In case you find out we collect about you and you'd like to restrict further processing, please use restriction form.
We need at most 30 days in order to process your request.

The right to data portability

In case you'd like to move your personal data from our system to any other, we provide a way to access data in human and machine readable formats like CSV/XML.
We provide necessary documentation on demand. Please contact us on [email protected].

The right to object

Alvolia provides platform for data collection (DMP) and marketing analytics with automation.
For relative short period of time (at most 90 days) there would be legitimate ground for marketing analytics and automation processes such as retargeting and email marketing.
In case you'd like to know more about our marketing processes, please contact us on [email protected]

Rights in relation to automated decision making and profiling.

Our platform provides solution for automated notifications about changes in our platform. These notifications are sent in case we have collected your email from any source and pair with system cookie identifier.

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By submiting this form you agree that your e-mail and cookie identifier will be stored for up to 90 days solely for the purpose of sending you the confirmation message containing the link to page with your requested data. Message will also be sent to our internal address [email protected], where it will also remain for up to 90 days.
We will provide you with comprehensive overview of our data activities. First, you will find out if we collect any data about you as a web entity. Second, you will obtain full data collection log related to you. Full data collection log is created withing next 30 days and sent to provided email address.
We collect data as is and as provided by our partners (customers who use our data platform). In case you find any inaccurancy in our tracked data about you, please let us know what changes do you wish to make in this data. To specify your request, use the field at the bottom of the form.
The right to be erased implies the option to completely remove history of tracked data with future implication from our system. We need at most 30 days in order to process your request. Simply said - use this form and within 30 days, we will "forget" any data about you, we won't show you personalized ads and we won't collect any further data about you.
In case you find out we collect data about you and you'd like to restrict further processing, use this form. We need at most 30 days in order to process your request. Simply said - use this form and within 30 days, we will stop showing you personalized ads and we won't collect any further data about you.
In case you'd like to move your personal data from our system to any other, we provide a way to access data in human and machine readable formats like CSV/XML. We provide necessary documentation on demand, so if you wish to do so, use this form.

Write to us

Would you like to use a specific feature of our tool? Or maybe you have a campaign idea and you want to know if we can implement it? Well, then fill in the contact form. It would be our pleasure to help!

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